Introduction
Knowledge Base (KB) in Easy8 is a separate application built for structured knowledge sharing. Understanding how to work with it effectively is important for successful onboarding and long-term use. This article introduces the purpose of the KB and explains how to begin using it with the help of its official manual.
Target Audience
- User
Understanding Working with Knowledge Base
Definition
The Knowledge Base is an independent but integrated application within Easy8. It is designed for creating, organizing, and maintaining structured knowledge in your organization.
Key components include:
- Its own interface and navigation
- Separate user documentation
- Structured content grouped into books
How It Works
Although KB is integrated with Easy8, it functions as a separate application with its own access and content logic.
To support users, Easy Software provides a dedicated KB manual, which is also built using the Knowledge Base itself.
Access the manual at:
https://knowledge-base.easysoftware.com
The manual includes:
- 4 main books
- Step-by-step onboarding content
- Instructions for organization and administration
Tip: There is no need to implement everything at once. Take a step-by-step approach, starting with basic understanding and then expanding usage.
Conclusion
Working with the Knowledge Base in Easy8 means learning how to navigate and use a dedicated knowledge management system. Using the official manual is the recommended way to start. Take your time to understand the basics before rolling it out to the whole organization.
