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What are Reminders in Knowledge Base

Introduction

This article explains the Reminders feature in the Easy8 Knowledge Base. Reminders help users keep track of important pages by setting notification dates. This is especially useful for revisiting documents that require periodic attention or updates.

Target Audience

  • User

Understanding Reminders

Definition

Reminders allow users to receive notifications about specific Knowledge Base pages. A reminder can be set for a future date and can repeat if needed. This function helps users manage tasks, reviews, or follow-ups related to specific content.

How It Works

  • On any page, open the More actions menu (three dots in the top right corner).
  • Select Reminders from the dropdown.
  • You can then:
    • Set a reminder date for yourself or another user
    • Mark the reminder as a recurring event
    • Manage your list of personal reminders
    • View a filterable list of all reminders on the wiki

User Notifications

  • In their User Preferences, users can configure reminder notifications.
  • Notifications can be sent:
    • One week before the scheduled reminder date
    • On the day of the reminder event

Example Use Cases

  • Reminding a team member to review an updated procedure
  • Setting a quarterly check on a compliance document
  • Scheduling a reminder to archive outdated content

Conclusion

The Reminders feature helps users manage content follow-ups and scheduled tasks related to Knowledge Base pages. It ensures that important documents are revisited on time and that users stay informed about what needs their attention.

Related Topics and Further Reading

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