Introduction
This article explains the purpose and function of Read Confirmations in the Easy8 Knowledge Base. This feature helps ensure that users have acknowledged and reviewed important content updates. It is especially useful in regulated environments or when documentation compliance is needed.
Target Audience
- User
Understanding Read Confirmations
Definition
Read Confirmations are a feature that prompts users to confirm that they have read and understood an article. This is triggered when the content of a page is modified, and the user is part of a namespace where this feature is enabled.
How It Works
- An administrator enables read confirmations in the namespace manager.
- When content in that namespace is changed, users assigned to the page will see a prompt.
- The prompt includes a checkbox: "Yes, I have thoroughly read this article".
- Once the user checks the box and clicks "Confirm", that version of the article is flagged as read for that user.
Example Use Cases
- Ensuring employees have read updates to compliance procedures
- Tracking acknowledgment of new policies or work instructions
- Verifying team members have reviewed critical changes to documentation
Conclusion
Read Confirmations provide a clear and auditable way to ensure users have reviewed important changes in the Knowledge Base. By enabling this feature, organizations can improve accountability and support documentation compliance efforts.
