Migrate from Jira to Easy8

Table of contents

Why leaving Jira?
Jira migration risks and how Easy8 helps
Common risks in Jira migrations
How Easy8 helps reduce these risks
Why teams switch from Jira to Easy8
Typical triggers for switching
What can be migrated from Jira to Easy8
Fully migratable (most common cases)
Partially migratable or requiring reconfiguration
Confluence migration
The migration journey
From first contact to a fully migrated system
1. Initial contact and discovery
2. Migration assessment
3. Environment preparation
4. Test migration and validation
5. Production migration
6. Go-live and stabilization
The proven 3-step Jira → Easy8 migration process
Step 1: Prepare your structure
Step 2: Configure workflows and system behavior
Step 3: Import your data
Migration deliverables
Migration readiness checklist
Jira environment preparation
Data and configuration review
Organizational preparation
Migration validation preparation
Final go-live preparation
Migration technology
FAQs

This Migration Center explains how to transition from Jira to Easy8 but also why you should consider this step, pros and cons, risks, and how to make the right decision. It describes the migration approach, outlines the main steps, and helps you understand what to expect during the process.

Why leaving Jira?

Organizations typically consider leaving Jira for several reasons, including:

Unpredictable or increasing costs caused by licensing and multiple plugins
Plugin dependency and system complexity , where key functionality relies on third-party extensions
Tool fragmentation , requiring multiple systems for project management, service management, reporting, and automation
Vendor constraints or lock-in , limiting flexibility in how the platform can be used or hosted
Infrastructure, hosting, or end-of-life considerations for existing Jira environments

When migrating to an alternative platform, organizations typically expect:

A single integrated environment instead of multiple plugins and tools
Predictable licensing and operational costs
Simpler administration and system maintenance
Preservation of key project and service data
A controlled and transparent migration process
The flexible option of infrastructure such as on-premises solution

All the above is covered through migration into Easy8.

Jira migration risks and how Easy8 helps

Migrating from Jira to another platform can involve several technical and operational challenges. Jira environments often evolve over many years and may include custom workflows, plugins, and integrations that make migration more complex than expected.

Understanding these risks early helps ensure a smoother and more predictable transition.

Common risks in Jira migrations

Plugin dependency
Many Jira environments rely heavily on third-party plugins. Some data and functionality may be stored or managed outside the core Jira system, making it difficult to export or migrate directly.

Custom configurations
Complex workflows, permissions, custom fields, and schemes may behave differently in another platform and often require careful mapping or redesign.

Incomplete or inconsistent data exports
Large Jira environments may contain historical data, unused fields, or inconsistent configurations that need to be reviewed before migration.

Integration dependencies
Connections with external systems (e.g., DevOps tools, identity systems, or reporting tools) may require adjustment or reconfiguration after migration.

Operational disruption
Without proper testing and preparation, migrations can introduce downtime or unexpected changes to team workflows.

How Easy8 helps reduce these risks

Easy8 follows a structured migration framework approach designed specifically for JIRA migration addressing the risks and ensuring smooth secure migration

Migration preparation and analysis
The Jira environment is reviewed before migration to identify custom elements, plugins, and dependencies.

Structured migration process
Migration is performed in defined steps that allow validation and adjustments before the final production import.

Test migration before go-live
A full test migration is performed so the system configuration and migrated data can be verified.

Process alignment
Workflows, permissions, dashboards, and filters are adjusted to reflect how teams actually work.

Clear collaboration with the client team
Migration is performed with defined checkpoints where the client can review results and confirm readiness for production.

Architecture & solution allignment
Easy8 platform reflects major Jira features. Even though the environment is different, the process include configuration fitting the original Jira solution.

This approach helps ensure that migration from Jira to Easy Redmine remains controlled, transparent, and predictable , even for larger or more customized environments.

Why teams switch from Jira to Easy8

Easy8 is designed to reduce tool fragmentation by bringing together capabilities that are often handled through multiple Jira plugins. Instead of combining several separate tools, organizations can manage project management, service management, reporting, automation, and AI within a single integrated platform.

This unified approach simplifies system administration, improves visibility across teams, and reduces operational complexity.

Typical triggers for switching

Organizations typically consider moving from Jira to Easy8 when they experience one or more of the following challenges:

Plugin complexity and operational overhead
Jira environments often rely on many plugins to cover different capabilities, which leads to maintenance challenges, increasing costs, and dependencies.
-> Easy8 is designed as WorkOps system natively covering wide range of work and project management capabilities within one application – no plugins, everything part of the product.

Cost unpredictability
Licensing costs can become difficult to forecast when multiple plugins and additional services are required to support the system.
-> Easy8 has transparent and predictable pricing based on active modules and number of users. Scaling as well de-scaling is seamless and under control.

Need for a unified environment
Many organizations want a single platform that supports project management, service management, reporting, and collaboration without relying on separate tools.
-> Easy8 provides all of that and more within one system without need of additional plug-ins or extensions.

Reducing migration risk
Teams prefer a structured, end-to-end migration approach that ensures data accuracy, process continuity, and minimal disruption during the transition.
-> Easy8 provides professional Jira migration framework ensuring smooth and secured transition.

Easy8 addresses these challenges by providing a consolidated platform with built-in functionality , allowing organizations to simplify their tool stack while maintaining continuity of their processes and data.

What can be migrated from Jira to Easy8

Most core Jira data and configuration elements can be migrated to Easy8. The migration process focuses on preserving the structure of projects, issues, users, and historical activity so teams can continue working with minimal disruption.

Below is an overview of the most common migration scenarios.

Fully migratable (most common cases)

The following entities are typically migrated directly as part of the standard migration process:

Platform and security

Projects
Users
Roles and permissions
Workflows
Comments and attachments
Change history
SLA rules

Project management data

Issues (Epics, Stories, Tasks)
Sprints and agile structures
Story points
Statuses
Time tracking and worklogs
Custom fields
Project roadmap structure

Service management data

Service Desk tickets (Incident, Problem, Change)
Ticket fields and priorities
SLAs
Queues, categories, and routing rules
Email channels
Portal users

Integrations and directory services

REST API and webhook integrations
Links to SCM tools (GitHub, GitLab, Bitbucket)
Directory integrations such as AD or LDAP

Reporting and data access

Core reporting data and history
Data exports for analytics tools such as Excel, Power BI, or Tableau

Partially migratable or requiring reconfiguration

Some Jira elements depend on platform-specific architecture or plugins. These areas may require adjustment, redesign, or rebuilding within Easy8.

Common examples include:

Certain Jira scheme-based configurations and centralized settings that may require realignment
Advanced agile statistics such as historical velocity or burndown charts, which are typically recreated using Easy8 reporting
Marketplace plugin features or dashboards that rely on proprietary integrations
ScriptRunner scripts and plugin-based automation , which usually need to be rewritten or mapped to Easy8 automation capabilities

During the migration preparation phase, these elements are identified and reviewed together with the client team so that the appropriate replacement or configuration approach can be planned.

Confluence migration

The Confluence data are migrated usually after the JIRA migration to re-use the user management and relations. The process itself follows database migration approach.

Fully migratable

Macros
Workspaces
Pages and articles
Categories
Associated links
Images, attachments, history

Partially / Rebuild Required

User management (managed through Easy8)
Specialized or specific macros, lay-outs, and structures

The migration journey

From first contact to a fully migrated system

Migrating from Jira to Easy8 follows a structured process designed to minimize risk and ensure a predictable transition. Each step focuses on transparency, validation, and collaboration between the client team and migration specialists.

The process typically includes the following stages.

1. Initial contact and discovery

The migration journey usually begins with a short discovery discussion. During this stage we aim to understand:

Your current Jira environment and usage
Key projects and workflows
Any integrations or plugins currently in use
Your migration goals and timeline

This step helps determine the scope and complexity of the migration and whether a Proof of Concept (POC) or a full migration assessment should follow.

Outcome:
Initial understanding of the migration scope and possible approach.

2. Migration assessment

Once the migration is confirmed, the next step is a deeper review of the Jira environment. This typically involves analyzing an export of the Jira instance and reviewing the following elements:

Projects and issue structures
Custom fields and workflows
User roles and permissions
Service Desk configurations
Integrations and plugins

This assessment helps identify potential migration risks and determine what can be migrated directly and what may require adjustments.

Outcome:
Migration scope definition and effort estimation.

3. Environment preparation

Before any production data is migrated, the Easy8 environment is prepared to reflect the structure of the Jira system.

Typical activities include:

Importing and mapping core enumerations (statuses, priorities, issue types)
Configuring workflows and permissions
Setting up dashboards, filters, and user roles
Aligning project and service management structures

Outcome:
A configured Easy8 environment ready for data import.

4. Test migration and validation

A test migration is performed using real Jira data. This allows both teams to validate the results before the final production migration.

During this phase:

Projects and issues are imported into the prepared environment
Relationships between issues are verified
Attachments, comments, and history are checked
Workflows and permissions are tested

In many cases, organizations choose to run Jira and Easy8 in parallel during this validation phase . This allows teams to compare systems, perform QA checks, and confirm that workflows behave as expected before committing to the final migration.

The client team can review the system and provide feedback if adjustments are required.

Outcome:
Validated migration setup and confirmed system configuration.

5. Production migration

Once the test migration results are approved, the final migration can proceed.

This stage includes:

A final export from the Jira production environment
Importing the complete dataset into Easy8
Final system verification
Release of the system for production use

At this point, the Easy8 environment becomes the new operational system.

Outcome:
Fully migrated Easy8 platform with preserved data and configured processes.

6. Go-live and stabilization

After the system goes live, the focus shifts to ensuring smooth adoption and operational stability.

This stage may include:

User onboarding and training
Adjustments to dashboards or workflows
Integration configuration if required
Post-migration support

Outcome:
Teams can continue working in Easy8 with their projects, history, and processes fully available.

This structured approach ensures that migration from Jira to Easy8 remains controlled, transparent, and predictable , even for large or highly customized environments.

The proven 3-step Jira → Easy8 migration process

To ensure a predictable and controlled transition, migrations from Jira to Easy8 follow a structured three-step runbook . Each step focuses on preparing the system, validating configuration, and safely migrating operational data.

This approach helps minimize risk while ensuring that your new environment reflects how your teams already work.

Step 1: Prepare your structure

The migration begins by preparing the core structural elements of the system — the “building blocks” that define how work is organized.

During this step, we migrate and align key configuration elements such as:

Statuses
Task types (issue types)
Priorities
Roles and permissions
Enumerations and core system settings

The goal is to ensure that the Easy8 environment mirrors the logic and structure of your Jira setup before operational data is introduced.

Result:
A prepared Easy8 environment with aligned structural configuration.

Step 2: Configure workflows and system behavior

Once the structural elements are in place, workflows and operational settings are configured to reflect how teams actually work.

This step includes alignment of:

Workflows and state transitions
Role permissions
Filters and dashboards
Project and service management settings
User profiles and navigation structures

The objective is to ensure that the system behaves consistently with existing processes while also taking advantage of Easy8 capabilities.

Result:
A configured Easy8 environment ready for operational validation.

Step 3: Import your data

After the environment and configuration are validated, operational data can be migrated.

Typical migrated entities include:

Projects
Issues (tasks, epics, stories)
Users
Comments and change history
Time entries and worklogs
Attachments and related content

Before final production migration, a full test migration is performed. This allows both teams to validate the imported data and confirm that workflows, permissions, and relationships behave correctly.

Result:
A fully populated Easy8 environment ready for production use.

Migration deliverables

Each migration includes a set of clear deliverables that help ensure transparency and predictable execution.

Key deliverables typically include:

Migration scope document
Definition of what data and configuration will be migrated.
Field and workflow mapping documentation
Mapping between Jira configuration and Easy8 structure.
Test migration report
Results of the test migration, including any required adjustments or remediation steps.
Go-live plan and rollback approach
A defined plan for the final migration, including contingency procedures if issues occur.

This structured process ensures that migration from Jira to Easy8 remains controlled, validated, and transparent , reducing operational risk and allowing teams to adopt the new platform with confidence

Migration readiness checklist

Before starting the migration process, it is important to ensure that the Jira environment and organizational preparation meet several basic requirements. Preparing these elements in advance helps reduce migration risks and ensures the process runs smoothly.

The following checklist outlines the most common prerequisites.

Jira environment preparation

Jira instance access is available for export and API access
A recent full Jira export can be generated (XML/ZIP depending on environment)
Key Jira administrators are available during the migration preparation phase
Active plugins and integrations are identified
Unused projects or obsolete configurations are reviewed and optionally cleaned up

Recommendation:
Removing unused fields, workflows, or projects before migration can significantly simplify the process.

Data and configuration review

Projects and issue types that need to be migrated are identified
Custom fields and workflows are reviewed
Permission schemes and role structures are documented
Service Desk configurations (if used) are identified
Integrations with external systems (DevOps, identity providers, etc.) are documented

This information helps ensure correct mapping between Jira and Easy8 configuration.

Organizational preparation

A migration owner or primary contact is assigned on the client side
Key stakeholders understand the migration timeline
Teams are informed about the planned transition
Test users are available for the validation phase
A tentative go-live window is defined

Migration validation preparation

Client team members are available to review the test migration results
QA validation responsibilities are defined
Teams understand that Jira and Easy8 may run in parallel during the validation phase
Feedback channels for migration adjustments are agreed

Final go-live preparation

Before the final production migration:

A final Jira export window is agreed
Jira usage freeze period is communicated if required
Go-live verification responsibilities are defined
A rollback or contingency approach is agreed if necessary

Completing this checklist helps ensure that the migration from Jira to Easy8 can proceed efficiently, transparently, and with minimal operational disruption .

Migration technology

The migration process by Easy8 is flexible and adjustable according to the scope and client’s needs. Based on discovery we chose or combine two approaches.

Gradual migration

We set-up the communication to gradually transfer data step-by-step. This approach allows iterative validations, tests, and control. The benefits include the option to migrate functional areas one by one, very fast re-migration, adjustments after the migration, better control over mapping even during the migration process.

One-time migration

We migrate the Jira datasets from database export. All mappings, structure, and data preparations are done before the import. The import is usually done multiple times to fully cover all the needs and configurations. The benefits include a quick view of all data at once – seeing the big picture and less interventions during the migration process.

Which one is better?

None – the choice is made after discovery and usually both approaches are combined to utilize the benefits of both.

FAQs

1. How long does the migration typically take?
The timeline depends on the size and complexity of the Jira environment, including the number of projects, issues, custom fields, and integrations.

A typical migration project includes:

Environment preparation and configuration
Test migration and validation
Final production migration

For many organizations, the full process ranges from several days to a few weeks, depending on scope and required adjustments.

2. Will our historical data be preserved?
Yes. Most core Jira data can be migrated, including:

Projects and issues
Users and roles
Comments and change history
Attachments
Time tracking data
Custom fields and workflows

Some plugin-specific data or proprietary features may require adjustment or recreation in Easy8.

3. Do we need to stop using Jira during migration?
Not immediately. During the test migration phase, Jira and Easy8 can run in parallel. This allows teams to validate the migrated environment and ensure everything works as expected.

A short usage freeze window is typically required only during the final production migration.

4. What happens to Jira plugins?
Many Jira environments rely on multiple plugins to provide additional functionality. During migration, plugin-dependent features are reviewed and mapped to Easy8 capabilities.

In many cases, Easy8 provides equivalent functionality natively, which reduces the need for third-party extensions.

5. Can we test the system before fully migrating?
Yes. A full test migration is always performed before the production migration. This allows the client team to:

Review the migrated data
Validate workflows and permissions
Confirm that processes behave as expected

Any required adjustments can be made before go-live.

6. Will our workflows and processes remain the same?
Existing workflows and process logic are reviewed and aligned during the preparation phase. The goal is to ensure that teams can continue working with minimal disruption.
In some cases, migration also provides an opportunity to simplify or improve existing workflows.

7. What if we discover issues after migration?
Migration includes validation steps and post-migration support. If adjustments are needed after go-live, the system configuration can be updated, and data corrections can be applied if required.

8. Can integrations with other systems be maintained?
Yes. Easy8 supports integrations through APIs, webhooks, and common development tools. Existing integrations are reviewed during the migration assessment phase to determine the appropriate setup in the new environment.