Introduction
This guide will show you how to use the text editor and content droplets in the Knowledge Base. This is useful for enhancing articles with formatting, tables of contents, file uploads, buttons, and other features. By following these steps, you’ll create more professional and interactive articles.
Target Audience
- User
Prerequisites
- Access to create or edit articles in the Knowledge Base
- Basic familiarity with using text editors
How to Use the Editor and Droplets
Working with the Text Editor
- Use Predefined headings to organize text visually and automatically create a table of contents at the top of the page.
- Copy and paste Excel files directly into the editor. New functionality supports pasting tables from Excel.
- Apply various text formatting:
- Bullet points
- Numbered lists
- Tables
- Styles and text emphasis
- Use the Insert function to add pre-created templates into your article.
- Access Page options from the editor toolbar for additional settings.
Adding Content Droplets
Step 1: Open the Droplet Menu
- Click the Content Droplet icon in the VisualEditor toolbar.
Step 2: Choose the Droplet Type
- Select the type of droplet you want to insert, such as a file upload or button.
Step 3: Configure the Droplet Settings
- For a Button Droplet, specify:
- Target URL
- Button label
- Button color
- Mark the link as external if needed
- Other droplet types have their own configuration options depending on their purpose.
Step 4: Save the Page
- After inserting and configuring the droplet, save the page.
- The droplet will now be visible in the article.
Conclusion
You have successfully learned how to use the text editor and insert content droplets in the Knowledge Base. These tools help you build well-structured, visually appealing, and functional articles that are easier for users to read and interact with.
