How to Give Feedback on Easy AI Results

Introduction

This guide will show you how to give feedback on results generated by Easy AI in Easy8. Feedback helps improve the quality of AI responses and allows administrators to adjust prompt templates if needed.

Target Audience

User

Prerequisites

Access to Easy8 with Easy AI enabled
AI activated for your user account
At least one AI assistant available (e.g. Knowledge Assistant, Write Assistant)

How to Give Feedback on AI Results

Step 1: Use an AI Assistant

Start by using any Easy AI feature, such as:

Knowledge Assistant
Write Assistant
AI Project Status
AI Task Summary
HelpDesk Assistant

After a result is generated, you will see feedback options.

Step 2: Choose a Feedback Icon

At the bottom-right corner of the AI result, click:

😊 Positive feedback – If the result was helpful
😞 Negative feedback – If the result was not helpful

Step 3: Add a Comment

After selecting a smiley, a text box will appear. You can enter more details to explain why the result was good or what was wrong.

💡 Tip: More specific comments help AI administrators make better improvements.

Step 4: Submit Feedback

Click Submit to send your feedback. It will be stored for review by the AI admin.

Troubleshooting

I don’t see the feedback icons:
→ Make sure you’re using a supported AI assistant and that feedback is enabled in your environment.
No text box appears after clicking a smiley:
→ Try refreshing the page or checking if your AI settings are fully active.

Conclusion

You have now submitted feedback on an AI result in Easy8. Your input helps improve future responses and ensures the system evolves to better meet your needs.