How to Check Your Easy8 Version

Introduction

Knowing the version of Easy8 you are using is helpful for troubleshooting, support requests, or when planning upgrades. There are two ways to find this information, depending on your access rights.

Target audience

Administrator

Prerequisites

Access to your Easy8 environment
Admin rights (optional but allows access to more detailed version data)

Steps

1. Open the Version Page

Anyone can check the basic version of Easy8 by navigating to the following path:

/admin/version

Just type it directly after your domain in the browser’s navigation bar.

Example:
https://yourcompany.easyredmine.com/admin/version

This page will show the version number of the Easy8 system you are currently using.

2. Admin Info Page (for Admins Only)

If you are an administrator, you can access more detailed system information, including plugin versions and environment details. Use this path:

/admin/info

This page includes:

Version number
Installed plugins and their versions
Server information
Ruby and Rails versions
Database info

Result

You will see your Easy8 version on the /admin/version page
Admins can view plugin and server info on the /admin/info page

Troubleshooting

Access denied on /admin/info: Make sure you are logged in as an administrator
Page not loading: Check for typos in the URL or confirm you have access to the system