How do I migrate Jira data to a new server?

Atlassian officially announced on September 8, 2025, that Jira Data Center will reach end-of-life on March 28, 2029. This represents the conclusion of the self-managed, on-premise deployment option for Jira Software, Jira Service Management, and other Atlassian products. 

After this date, Data Center environments will transition to read-only mode, meaning no new functionality, security patches, or continued support will be available.

Migrating from Jira to another platform can be a complex process, and it typically involves several key steps:

1. Assessment and planning: Before starting the migration, it's crucial to assess the current Jira setup, including the number of projects, custom fields, workflows, and any integrations or add-ons in use. This helps in planning the migration strategy and identifying potential challenges.
2. Data export: The next step is to export data from Jira. This can be done using Jira's built-in export tools, such as exporting issues to a CSV file. The export should include all necessary data like issues, attachments, and user information.
3. Data mapping and transformation: Once the data is exported, it needs to be mapped to the new platform's data structure. This may involve transforming the data to fit the new system's requirements, such as converting custom fields or workflows to the new format.
4. Migration tools: Depending on the target platform, there may be specific migration tools available to facilitate the process. For example, if migrating to a cloud-based system, there might be cloud migration assistants or third-party tools that can help automate parts of the migration.
5. Testing: Before performing the final migration, it's important to test the process in a staging environment. This helps identify any issues that might arise during the actual migration and allows for adjustments to be made.
6. Execution: After successful testing, the migration can be executed. This involves importing the transformed data into the new platform and ensuring that all data is correctly mapped and accessible.
7. Validation and cleanup: Post-migration, it's essential to validate that all data has been migrated correctly and that the new system is functioning as expected. This includes checking for any missing data, broken links, or issues with workflows. Any necessary cleanup should be performed at this stage.
8. Training and support: Finally, provide training and support to users to help them transition to the new platform. This ensures that they are comfortable with the new system and can use it effectively.

Each migration is unique, and the specific steps may vary depending on the complexity of the Jira setup and the target platform. It's often recommended to work with experienced professionals or solution partners to ensure a smooth migration process.