Time based rule

How it works
Action on tasks with defined attributes, triggered automatically in configured time period.

Trigger type: scheduled. The automation runs automatically at the time you set.

Use case examples

Automatic data discrepancy repair, automatic escalations, advanced customer notifications, reassigning tasks from absent colleague to a deputy.

Let's take a more detailed example to better explain the behavior.

1. Every morning at 7 am.

2. Check all tasks with certain attributes

3. Assign each of these tasks back to the Author

4. Write to comment: This Top priority task is unassigned, please reevaluate the priority, or assign to someone to resolve it.

Each scheduled run can perform any combination of actions. See Actions.

⚠️ Be careful with time based rules, not to set infinite loops, or triggering mass uncontrolled email sending.

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