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Customise the content approval process

Some content needs a review before it goes live. Add collaborators, set up your publishing workflow and approve changes before they reach readers. When you publish a page, Knowledge Base notifies the right teams. Use it for anything that needs a sign-off, such as procedures, compliance documents or customer-facing manuals.

Key features:

  • Collaborators: Invite colleagues to write and review pages together.
  • Publishing workflow: Define who edits, reviews and approves.
  • Approval rules: Keep unapproved changes out of published content.
  • Notifications: Let teams know about new and updated pages.

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