Introduction
This guide will show you how to create a new page (article) in the Knowledge Base (KB) through Easy8 or directly inside the KB. This is useful for adding structured information to your organization’s knowledge system. By following these steps, you’ll be able to create, format, and save a new article efficiently.
Target Audience
- User
Prerequisites
- Access rights to create articles in Easy8 or KB
- Basic knowledge of your organization's article naming conventions
- An idea or draft of the article you want to create
How to Create a New Page
Step 1: Start the Article Creation
- In Easy8, click the "New article" link under the Knowledge Base section.
- In the Knowledge Base, click the "New page" link.
- Alternatively, click the Plus button (+) on any page to add a new page.
Step 2: Name the New Page
- Enter the name for your new page.
- If the page does not yet exist, a red link will appear.
- Click "Create page".
Tip: Choose short, descriptive names like "Coding Best Practices." Avoid special characters like { } & ? < > \.
Step 3: Choose a Template or Blank Page
- After clicking "Create page," choose between:
- Blank Page – to start from scratch
- Page Template – if available templates suit your needs
- The page will open in edit mode.
Step 4: Edit and Save the Page
- Make at least one edit to activate the "Save" button.
- Format your content using the editor.
- Save your page.
Tip: You can insert Droplets for attachments or features. Learn more in the "Using Droplets" article.
Step 5: Find and Manage the Article
- Search for its name using the KB search bar.
- Go to Special:All pages linked from the main navigation.
Step 6: Rename or Set Display Title (Optional)
- Click Options > Advanced settings in the editor toolbar.
- Change the Display title if you want the page to show a different title without renaming it.
- Click Apply changes.
To change the actual page name, use the Move feature.
Example Scenario: Creating an Article "Effective Task Management"
- John, a senior project manager, wants to share best practices.
- He clicks "Create New Article" in Easy8.
- He names the article "Effective Task Management" and selects a category like "Project Management".
- John writes, formats, and previews his article.
- He saves and publishes it, making it available to all colleagues.
Outcome: John successfully contributes valuable knowledge to the team, helping others improve task management skills.
Troubleshooting
| Issue | Solution |
|---|---|
| Page name cannot be saved | Ensure no special characters are used and follow naming conventions. |
| Save button not active | Make sure at least one edit is made in the page before saving. |
| Cannot find newly created page | Use the search bar or check "Special:All pages". |
Conclusion
You have successfully created a new page in the Knowledge Base using Easy8. Good naming, careful editing, and following best practices ensure your articles are easy to find and useful to others.
