Easy8 Webinars

Upcoming webinars:

• 16.06.2026 at 14:00 – Secure AI and automations in practice: How to use AI safely across teams and workflows

Register for webinars

AI-powered WorkOps for IT operations

Take a deep dive into the MCP server and explore its potential for full automation. We show how workflow automation can streamline processes, with clear visual aids explaining each step along the way. Discover the power of AI for business and how it can redefine efficiency.

What you'll learn in this video:

• Easy Redmine is now Easy8! A quick look at our fresh rebrand.
• What is MCP? A breakdown of Anthropic's Model Context Protocol and why it's a game-changer for AI-to-tool communication.
• API vs. CLI vs. MCP: Understanding the shift toward plain-language tech stacks.
• Live demo 1 (L1 Support): How an AI agent uses n8n, SharePoint knowledge bases, and historical tickets to resolve customer emails with zero human intervention.
• Live demo 2 (L2 Support): Integrating Zabbix monitoring with Easy8 to auto-generate practical, step-by-step terminal commands for technicians when a server runs out of disk space.

The Future of collaborative work management with n8n automation

In this webinar, we reveal how we use AI agents, automations, integrations, and smart workflows to connect teams, eliminate silos, and turn scattered company knowledge into actionable intelligence.

Inside this session you’ll see real live demos of:

• AI-powered Help Desk automation
• Smart ticket escalation workflows
• Meeting summaries automatically converted into tasks
• “Expert Colleague” AI assistant trained on documentation, tickets, release notes, and APIs
• Webhooks and integrations in real business scenarios
• How we use automation tools like N8N to orchestrate WorkOps workflows
• Practical ways to reduce delays, manual handovers, and repetitive work

Implementing automations without losing control

Explores the efficient application of the WorkOps mindset within regulated sectors, showcasing how we integrate project management principles for cross-team delivery. We demonstrate practical approaches to automation using n8n and the Easy8 platform, highlighting various use case schemes with integrated solutions. 

This session provides insights into streamlining operations and achieving better results through an effective WorkOps framework.

Scaling delivery with n8n Automations & AI

Explore how efficient project management and workflow strategies can elevate your business. In this webinar, we show how to connect workflows and optimize client acquisition with a focus on practical applications in digital and online marketing.

This session is led by our experts Jan Robiček, WorkOps Expert & AI Automation Engineer, and Jakub Dubiel, Head of Customer Success. Together they share how to streamline operations and achieve better results through smarter workflow design.

Campaign execution powered by n8n

Struggling with messy campaigns, too many tools, and manual work? In this webinar, discover how marketing teams use AI and automation to run campaigns faster and with better results. See real use cases that save hours every month and connect your data, content, and workflows in one system. Stop managing tools and start managing the flow of work with Easy8.

AI & n8n Automations beyond Gantt charts

This educational video focuses on AI-powered WorkOps for project managers. It shows why traditional management methods are insufficient today and introduces the WorkOps framework. Our experts, David Pavlíček and Marek Mikesz, explain the new PM toolkit with automation and AI agents, and provide practical insights into a project manager' s day in the life. 

Faster delivery with n8n Automation & AI

WorkOps offers a path toward a unified, automated future. This session—the second in our WorkOps series—dives deep into how product management and development teams can leverage AI to eliminate friction, bridge the gap between operations and development, and deliver value faster.

Join Jan Pavera (Senior Product Owner) and Jan Kroupar (Product Manager & Agile Master) as they demonstrate real-world workflows in n8n that turn customer feedback into actionable insights and automate the "boring" parts of sprint management.

From tool chaos to automated, AI-driven workflows

Are your teams suffering from fragmented data and manual handovers? Most companies don't need new tools—they need a better way to connect the ones they already have.

In the webinar, our experts, Lukas and Daniel, are breaking down the WorkOps Loop, a modern framework for delivering projects on time, within budget, and without the stress!

Key highlights:

• The death of the all-in-one tool: Why 90% coverage is a "mission impossible" and what to do instead.
• The integration layer: Leveraging platforms like ‪n8n‬ to automate the "boring stuff."
• The 6-question audit: A practical exercise to identify bottlenecks in your delivery flow in under 15 minutes.
• From chaos to clarity: How to move from meeting-triggered #workflows to system-triggered success.

AI Agent for Sales

Outbound without limits. Customer knowledge without gaps. That’s what the webinar recording is about.

Together with Jakub Blážek & Lukáš Hubka, we’ll show two practical ways AI is changing sales:

• The Outbound machine – we will show how to automate the full process from lead sourcing and enrichment to personalised outreach, follow-ups, and handover to the sales team.
• The Digital client avatar – we will show how to turn calls, CRM notes, orders, and support tickets into one AI model that knows everything about your client, ready to answer plain-language questions and uncover new opportunities.

👉 Watch webinar recording to see how AI makes sales faster, smarter, and more effective—so your team can focus on closing deals, not chasing data.

AI Agents & automations in projects and daily work

Every project has two sides: the project manager striving for clarity and control—and the team members wanting less frustration. This webinar brings both perspectives together.

We’ll explore:

• How PMs can use AI assistants for smarter reporting, project health analysis, resource planning, and risk detection.
• How team members can benefit from AI in MS Teams—updating tickets, logging time, receiving smart notifications, and turning chats into tasks.
• And how automation removes manual work so both roles can focus on what really matters.

With David and Marek, you’ll see real use cases of Easy8’s AI agents in action: from chat-based project advice to instant reporting and intelligent task support.

AI Agent for Support teams - Smarter Support

Customer service without bottlenecks. Watch webinar recording to explore how automation and AI streamline ticket handling, boost collaboration, and make support teams more effective.

No more manual steps. No more information gaps. That’s what this webinar is about.

We’ll show how AI and automation can support each stage of the support ticket lifecycle:

• Ticket intake – from chat, client zone, or email straight to notifications in Teams/Slack, with automatic prioritization and assignment.
• Ticket definition – AI-powered reply suggestions, automatic bug creation, and Knowledge Assistant connected to Confluence.
• Ticket resolution – AI summarization of cause, symptoms, and fix, plus one-click Knowledge Base post creation.
• Ticket reporting – automatic feedback collection, trend analysis of recurring issues, and SLA/performance reports.

AI agent for Security-conscious organisations

AI is transforming how we work—but for many organisations, security remains the biggest barrier. Deloitte found that 55% of companies avoid AI use cases because of concerns over data privacy and compliance. This webinar is about how security-first companies navigate these challenges while still harnessing the benefits of AI.

We’ll cover:

• Data Protection – How to prevent leaks and exposure when using AI tools
• Infrastructure Choices – On-premises, private, or sovereign cloud for full control
• Compliance – Meeting GDPR, NIS2, ISO 27001, and the AI Act requirements
• Responsible Adoption – Keeping human oversight and accountability at the core

AI Agent for operations

Companies often leak money and time through inefficiencies and unclear processes. In this session, we show COOs how automation and AI can bring clarity, improve reporting, and deliver results across the value chain.

We’ll explore:

• how to identify the weakest points in the value chain,
• where money and time are leaking,
• how automation and AI can transform reporting, processes, and quality,
• and what real results look like—for the COO, for teams, and for the whole business.

AI Agent for Development teams

In this webinar, you’ll see how AI Agents can free up more than 2 workdays per month per developer by automating routine tasks, managing tickets, and streamlining workflows. The result: less busywork, faster releases, and more focus on coding.

You’ll learn how to:

• Automate bug triage, ticket routing, and repetitive reporting
• Give developers uninterrupted time to focus on code
• Improve collaboration between dev, QA, and project teams
• Accelerate delivery without adding extra headcount

Smarter Service Management in one flow: HelpDesk, Knowledge Base & AI

Great service is more than closing tickets. Today’s teams need a seamless flow between requests, knowledge, and AI to keep pace with customer expectations.

In this webinar, you’ll discover how HelpDesk, Knowledge Base, and AI can work together in one streamlined workflow —or separately, based on your needs—helping your team respond faster, resolve issues smarter, and deliver a consistently better customer experience.

You will learn:

• How HelpDesk and HelpDesk Premium simplify service management
• The role of a connected Knowledge Base in smarter support
• How Knowledge Assistant Pro and AI reduce repetitive tasks and free up time
• How Easy AI Basic helps all application users

Stop Surviving Change. Start Leading It - from Excel to AI & Automation with Easy8

Change is no longer optional - you're no longer expected to just manage tasks — you're expected to lead the shift toward digitalization.

In this practical session, you'll learn how to turn complex change into structured progress using Easy8, automation, and AI. We’ll show you practical use cases that can help you modernise your project environment, without losing control.

You’ll leave with actionable insights, ready-to-use strategies, and a clear view of how to combine AI agents, automated workflows, and hybrid project tools inside Easy8.

10 Extra Hours a Week for Sales – Thanks to Alfred, the AI Agent (English, 25.06.2025)

Join us for an insightful webinar where we unveil how our AI Agent Alfred can revolutionize your sales team's productivity. Discover how Alfred handles routine tasks—from finding decision-makers to drafting follow-ups and preparing offers—saving your team up to 10 hours weekly. 

Learn how companies are:

• leveraging this technology without changing their current CRM setup
• increasing follow-up rates, reducing delays, and fitting seamlessly into existing workflows

Don't miss this opportunity to see Alfred in action and explore how you can test it in your own team within days.

Predictible releases at scale: How to eliminate bottlenecks in enterprise software delivery (English, 12.06.2025)

Watch the webinar recording about how large organizations often face slow, unpredictable software releases — but it doesn’t have to be that way. In this webinar, we team up with Data Duke, experts in AI-driven Agile transformation across manufacturing, engineering, retail, and service industries, to explore how to deliver faster without the usual friction. 

What you’ll learn: 

• How to uncover hidden blockers that slow down your releases 
• Real-world results: how one company cut release time and got teams in sync 
• Actionable strategies to scale delivery without losing speed or quality 
• This webinar is for engineering leaders, delivery managers, and teams working at the intersection of software delivery, project coordination, and work management in complex environments.

This webinar is for engineering leaders, delivery managers, and teams working at the intersection of software delivery, project coordination, and work management in complex environments.

Work Management: Lessons from 6 Departments (English, 7.5.2025)

Watch the webinar recording where team leaders from six different departments – including HR, Finance, Marketing, Sales and more – share how they manage work across teams in the real world.

What you’ll see in action:

• How teams improved handovers and streamlined request processes
• How they created more ownership and accountability
• How leaders gained better real-time visibility into teamwork

Whether you lead a team, coordinate projects across departments, or just want to make your workflows smoother — this session is for you. No theory. Just honest lessons and real solutions that work.

Lean Methodology (English, 30.4.2025)

Lean Methodology is a practical, proven approach to improving efficiency, reducing waste, and delivering real value—far beyond the shop floor. From services to project management and information flow, Lean helps streamline processes in any environment.

In this webinar, you’ll learn how to:

• Apply the core principles of Lean
• Identify and eliminate waste
• Drive continuous improvement
• Use Lean tools in both physical and digital workflows
• Learn from real-world case studies across industries

Ideal for professionals looking to apply Lean thinking across teams, systems, and services.

AI in Project & Work Management (English, 6.3.2025)

AI is transforming the way we work—but is it a productivity boost or just another challenge to manage? From project management to IT services, AI assistants are reshaping workflows, decision-making, and efficiency.

Watch the recording of a dynamic conversation featuring diverse expert perspectives—a C-level leader, an AI project management consultant, and a seasoned moderator— as we break down the facts and answer the real questions:

• AI trends & concerns: Where AI is headed in project and IT service management.
• The inside story: Why we built Easy AI and the real problems it solves.
• AI in daily workflows: How different teams use AI for speed, efficiency, and better decisions.
• Real impact: Case study insights on time saved and reduced manual work.

From Excel to digitalisation in manufacturing (English, 27.2.2025)

Facing challenges in manufacturing project management? Watch our webinar recording: From Excel to Excellence. Hear the success stories of manufacturing companies and learn how to avoid common pitfalls.

What you can expect:

• Common challenges in manufacturing project management & digitalisation
• Practical tips to optimise workflows and boost efficiency
• How Easy8 can help your team stay ahead

Easy8 for daily work (English, 26.2.2025)

Are you using the same features every day but feel like there’s more to explore? Want to make your tasks, time tracking, and dashboards work better for you?

Watch our webinar recording to learn practical tips for team members—from setting up dashboards and tracking time correctly to using task templates, filters, and AI tools that simplify your daily work.

What you can expect:

• Dashboards & Kanban: Simple tweaks to make your workspace more useful.
• Time Tracking: How to avoid common mistakes with spent time vs. timesheets.
• Task Templates & Knowledge Base: Save hours by using them the right way.
• AI & Filters: Find what you need instantly with smart tools.

P3.express methodology (English, 30.1.2025)

Looking for a simple, effective way to manage your projects? Watch this webinar recording and discover P3.express, the lightweight methodology that’s practical, easy to implement, and perfect for real-world teams.

What you can expect:

• Learn the core principles of P3.express and how it simplifies project, programme, and portfolio management.
• Discover why P3.express is the “Excel of Project Management”, designed to replace overly complex systems like PRINCE2® or PMBOK®.
• See a live demonstration within the Easy8 platform.
• Gain expert insights from Asli Alpdogan, P.E., PMP, to start using P3.express right away.

This webinar is ideal for project managers, team leaders, smaller teams, and anyone seeking a practical and straightforward project management system.

Dashboards 2.0: Advanced techniques for data organization (English, 27.11.2024)

Elevate your Easy8 dashboards with advanced techniques and best practices. In this webinar, you’ll explore:

• How to customize and build dashboards from scratch.
• Techniques for optimizing data organization and visualization.
• Enhancing functionality with powerful widgets.
• Practical tips through real-world examples for users, managers, and project managers.

10 mistakes to avoid with Custom fields (English, 23.10.2024)

Watch the webinar recording and deep dive into the most common mistakes with custom fields in Easy8. From visibility and permissions to field types and categories, learn how to avoid these pitfalls and optimize your project management experience.

What you can expect:

• Common mistakes with visibility, permissions, and field types.
• Best practices for setting up custom fields.
• Practical use cases and solutions.
• Live Q&A session.

Discover Easy8 14 (English, 26.9.2024)

Curious about Easy8? Watch the recording of our introductory webinar designed for newcomers! Explore how Easy8 14 can transform your project management with its latest tools, features, and practical examples. Perfect for those considering a new PM tool.

What's new in Easy8 14? (English, 3.9. 2024)

The Can't-Miss webinar of the year is here. Watch the recording to get an exclusive look at the latest enhancements in Easy8. Designed specifically for our current clients, this webinar will provide essential insights into key updates and new features.

What to expect:

• Easy AI-Powered Assistance: Discover how our new AI tools can improve your work habits and enhance team collaboration.
• Core software enhancements: Learn about the upgrades that will support you in your daily routine tasks.
• Q&A Session: Get your questions answered by our experts in real-time

What is new in version 14 for our partners (English, 7. 8. 2024)

Discover the latest enhancements to Easy8 in our webinar recording. This webinar is designed for both current and new partners, offering insights into key updates and new features.

What to expect:

• Detailed version 14 release timeline
• Changes to existing features/modules
• Introduction to new features/modules

User Profile and Role Management made simple (English, 31. 07. 2024)

Optimize your Easy8 setup with our focused webinar on user profiles and role management. Gain practical insights and step-by-step guidance to enhance your project management experience.

• Understand user types, roles, and permissions within the Easy8 ecosystem.
• Get hands-on experience with administrator settings.
• Learn from a real-life example of configuring a new HR position.

Mastering the Management of Spent Time  (English, 19. 06. 2024)

Explore various ways of how time is spent in different work environments, providing insights from a range of professionals and departments.

During the session, we explain basic entities and walk you through practical use cases, such as: 

• Company-wide time logging system 
• Compliance for government contracts
• HR Time management for repetitive tasks

Easy8 integrations - based on a Power BI customer showcase (English, 16. 05. 2024)

• Integration capabilities of Easy8 - explore what kind of integrations are available.
• Live demonstration:
• integration possibilities (easy_swagger),
• a showcase of data transfer (SAP time tracking).
• Client showcase: Power BI Integration presented by our guest Freek Sangers, Manager Professional Services.

How to not get overwhelmed by the backlog? (English, 14. 03. 2024)

Learn how to effectively manage your backlog with a Professional Scrum Trainer Karel Smutný (Scrum.org™), and Flora Oprządek (Consultant).

• Collaborate in real-time. 
• Break down complex work. 
• Manage tasks in a sticky-note style.
• Keep your backlog well-organized.

Filters – How to effectively manage big amounts of data in Easy8 (English, 07. 02. 2024)

• Default filters for shaping the application to your needs.
• Using saved filters for convenient data views in various outputs. 
• Building widgets using filters to enhance your dashboards.
• Implementing global filters on dashboards.
• Pro-level tips for on-click functions that take your dashboards to the next level.

How to migrate data from Jira Software (English, 30. 01. 2024)

Our experts showcased a live demonstration of real data migration:

• Risks of staying on an unsupported server
• Security issues and limited functionality
• Live showcase on real data migration process

Watch the webinar and get a clear view of the options you have for your data migration decision

Data – How to efficiently organize data in Easy8 (English, 24. 01. 2024)

• Customize My dashboards to match the specifics of the audience and effectively manage them as an administrator.
• Build engaging thematic dashboards. 
• Highlight key data and easily find secondary data.

Resource Management (English, 06. 12. 2023)

Learn how to revolutionize your organization´s planning process. In the webinar, we are covering the following topics:

• Booking Capacities: Demonstration of working with bookings based on inputs from a business case - booking people by percentage or hours.
• Efficient Resource Allocation: Demand for people to join the team based on the required skills for the project.
• Advanced Reporting of Capacities Utilization: Monitoring occupation levels, including Billable vs Non-billable work.

Knowledge Base add-on (English, 15. 11. 2023)

Uncover insightful ways to maximize the usage of Knowledge Base add-on across diverse company departments. Our colleagues have shared practical how-tos and use cases to show you the extensive applications of the Knowledge Base.

Asset & Configuration Management add-on (English, 9. 11. 2023)

View the recorded webinar to discover how you can leverage the Asset & Configuration Management add-on across various departments within your company. Our colleagues have shared their best practices to assist you in unlocking its full potential.

What's new in Easy8 13? (English, 20. 9. 2023)

We have a unified solution for your agile, waterfall project management and business processes. See it for yourself in this webinar recording led by our product owner, Jan Řeřicha.

• Scrum Boards - 100% Scrum and approved by a certified Scrum.org expert.
• Custom Kanban - handle custom processes, spot bottlenecks, and resolve them quickly.
• Jump to Dashboard - make your custom dashboard easily accessible to the entire organisation.
• Knowledge Base and Asset & Configuration Management - promote your organizational transparency and Consolidate your data within a single platform.
  
• Fresh design and further user improvements will bring you an efficient work experience and smooth workflows.
• Top-rated features such as WBS and Gantt with the best performance and security in the Redmine world.

Asset & Configuration Management in Easy8! (English, 16. 3. 2023)

Watch this webinar recording hosted by Daniil Kharatyan, key consultant for Asset & Configuration Management solution and learn everything there is to know about our new add-on.

You will learn about:

• Overview of the features (benefits, main components: custom tables, connections, new custom fields)
• Use cases (ITAM, ITSM, Sales management)

We hope that you will find useful tips on how to implement Asset & Configuration in your organisation!