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Simply contact us for yearly or perpetual pricing and make no compromises around your intellectual property protection.
\n\n
Process support tickets quickly with automated email updates and direct connection to your projects. Ideal for teams that need great customer service experience.
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Trial users (started a free trial): Contact our sales team to convert your trial into a paid subscription.
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We offer special pricing for teams with 100+ users. The exact discount depends on your team size and specific requirements. Contact our sales team for a custom quote tailored to your organisation's needs.
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The cloud solution is hosted on Easy8 Software Ltd servers across 20+ global locations. View our cloud locations on the map. This option gives you the right to use the software in the cloud for your subscription period, including all software updates.
The cloud solution includes software updates for the whole hosted period.
Server subscription (on-premises)
The server subscription solution is hosted on your own servers, giving you full control over the software. With this option, you rent the software for a defined period. The subscription includes software updates and technical support during the entire subscription period.
Once the subscription ends, the software can no longer be used, and you are required to uninstall it.
Server perpetual (on-premises)
The server perpetual solution is also hosted on your own servers, giving you full control over the software. With this option, you purchase the software license together with updates and support for a minimum of one year.
After the update and support subscription ends, you can continue using the software indefinitely. However, you will no longer receive updates or technical support, and some features may become limited.
Try the integrated Help desk solution by Easy8 for improved customer care and smoother processing. There are two basic ways of creating tickets—from e-mail or from a simplified user interface of ticketing software. Tickets are stored in projects where you can define SLAs, pre-paid hours, transfer 'unused' hours, and easily generate reports.
Enhance customer satisfaction using our help desk software. Combine seamless ticketing and customer service tools for exceptional support delivery.
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\nThe HelpDesk Director Dashboard is a predefined personal dashboard tailored for the HelpDesk Director role, offering comprehensive insights into customer support operations. Designed to optimise management efficiency, this dashboard provides at-a-glance awareness of critical performance metrics, empowering directors to enhance service quality and team productivity. Integrated seamlessly into Easy8's customer service software, it ensures real-time visibility and control over help desk performance.
Key features:
\nPredefined personal dashboard suitable for HelpDesk Operator role is designed to provide at-a-glance awareness of current performance relevant to customer support operation. It is a dedicated workspace designed to streamline daily tasks and improve efficiency for support operators. Integrated into Easy8's customer service software, this dashboard offers a clear overview of individual performance, task progress, and operational insights, making it an essential tool for delivering exceptional customer service.
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\nSay goodbye to frustrating searches and hello to instant, context-aware answers drawn from your company's connected data sources. Knowledge Assistant serves as a central source of truth for all your AI Assistants. By connecting it to your company-specific Knowledge Base, it ensures that all users receive relevant and consistent answers.
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\nKnowledge Base is a powerful wiki-based system built on the same technology that powers Wikipedia. It helps you create, organise and share company knowledge, project documentation, and best practices in one central place.\n
"},"functionContent":{"html":"Key features:
Unlock the value of your team’s knowledge with the Knowledge Assistant family. Whether you need quick answers or advanced, context-aware insights, Knowledge Assistant helps your teams work smarter.
Knowledge Assistant Lite – A simple AI helper for fast answers and content support. Works like ChatGPT — no setup, no collections. Perfect for teams that want general insights without integration.
Knowledge Assistant Pro – An advanced AI assistant powered by your own Collections. Provides context-aware answers from project data, documentation, and processes. Designed for teams that need precise, data-driven insights tailored to their organization. By connecting it to your company-specific Knowledge Base, it ensures that all users receive relevant and consistent answers.
Try Knowledge Assistant ▶️ Watch it in action
"},"functionContent":{"html":"Key features:
Turn your sales management into long-term success with our CRM software. Made for organisations that want to manage their entire client lifecycle - from lead tracking to project delivery and ongoing support - all in one place. Break down barriers between sales, delivery, and support teams while keeping your client at the heart of everything you do.\n
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Enhance your DevOps workflow with Easy8's GitLab integration. This robust tool consolidates critical GitLab data within Easy8, streamlining your development activities. It enhances reporting, evaluation, and visualization, empowering stakeholders to make informed decisions in software development projects.
Integrate your GitLab repository with Easy8 issue tracking and make your devel process even smoother. Synchronization runs automatically every 24 hours (or manually anytime). Also, the setup is fast and easy – just 3 steps (name it, insert URL & token) and you are ready to work with your own repository.
Tailored to fit the DevOps lifecycle, this integration is designed to improve productivity, simplify workflows, and support data-driven decision-making, giving customers a powerful tool for managing their software projects more effectively.
Key features of GitLab integration with Easy8:
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Streamline software development by integrating GitHub directly into Easy8. This powerful solution consolidates critical GitHub data within your project management environment, improving visibility, reporting, and evaluation. Access and track repositories, commits, and issues seamlessly within Easy8 enabling better collaboration and decision-making.
Tailored to fit the DevOps lifecycle, this integration is designed to improve productivity, simplify workflows, and support data-driven decision-making, giving customers a powerful tool for managing their software projects more effectively.
Key features of GitHub integration with Easy8:
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Risk Management is a mandatory process for each correctly managed project. This tool allows to set the risk matrix through your organization, manage risks on projects and provide global risk reporting and overview for management. The global module is suitable for the roles of Line Manager, Risk Manager or Project Management Officer (PMO), while the project module is optimal for Project Manager, allowing him to manage project risks in a controlled manner per each particular project under his supervision.
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\nGeo-located cloud, SSL Protection, Daily Backups.
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Choose from various Easy8 pricing plans. On-premises or cloud options are available. Powered by Easy AI. Start your 30-day free trial!
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